Your tech stack may be the reason your organization is inefficient

Unchecked software adoption hinders workflow; strategic consolidation enhances efficiency

News By Wayson Vannatta published 14 November 2024

The pressure on businesses to digitize has changed how they operate, fueling a growing trend of adopting new technologies to stay competitive and improve efficiencies. However, this drive towards modernization is leading to an overuse of point solutions that are designed to address one specific problem within an organization. The result? Sprawling and disconnected technology stacks across businesses that are draining efficiency and disrupting the flow of work.

In recent years, many teams had two major priorities – enable business in a heavily remote world and drive growth at all costs. And because they had the access to capital needed to buy technology, many adopted a range of incremental technologies to address specific challenges across their departments. Whether it was a new employee time off request tool for HR or a new tax compliance management tool for finance, organizations were constantly bringing in new software and doing so with little regard to existing processes.

Fast forward to today and businesses find themselves in a different position than in recent years. The focus for many is on driving efficiency and enabling people to do their most productive work. But instead of their existing technology working for them, in many cases, it’s draining efficiency even further.

Wayson Vannatta

CIO at Nintex.

Software overconsumption and underutilization drain efficiency

Many organizations have the best of intentions when acquiring software – they are adopting it to help do tasks better, faster, and smarter. But challenges arise when organizations have deployed more software than they need, have redundant technologies, haven’t integrated the systems, or aren’t utilizing the software to its full extent.

The beauty of software-as-a-service (SaaS) is that it’s easier for organizations to adopt, implement, and use technologies to solve specific challenges. But it’s also because of those exact same reasons that businesses find themselves in the position they’re in today. Teams have been able to purchase their own software solutions to solve their specific challenges and individual processes. This increases the agility of teams to solve problems with technology, but it also creates disruptions to broader processes and workflows across an organization.

Those implications show up in many forms. Business leaders and teams now have siloed data, unnecessary technology spend, and disrupted processes that prevent people from being efficient and work flowing as it should. IT teams are also burdened by an overwhelming amount of software implementations and added security concerns that come with software adoption without proper governance.

To solve these challenges, many organizations have started looking for ways to consolidate their technologies.

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