The high street giant, which is rivalled by the likes of HSBC UK, Santander, Lloyds, Nationwide, NatWest and more, has issued a response over a scam doing the rounds on social media.

Barclays issues warning to customers and says 'if you haven't already'

by · Birmingham Live

Barclays has issued a warning to customers and said "we'd advise not to reply". The high street giant, which is rivalled by the likes of HSBC UK, Santander, Lloyds, Nationwide, NatWest and more, has issued a response over a scam doing the rounds on social media.

The customer contacted the bank over X to say they had a call "claiming to be yourselves" with the caller saying there were "fraudulent transactions on the account". In reply, Barclays said: "Sometimes scammers will impersonate the bank in an attempt to gain information from people and we’d always advise not to reply to any messages from them if you haven't already."

The customer replied: "It was a phone call claiming to be from yourselves. I didn't provide any personal information." Barclays warned: "There is also an option to report any fraud or scams to us if you wish to do so. If you're ever unsure of a person, phone call or message you receive, you can pop it over to us here and we'll be happy to check it out."

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On its website, Barclays warns: "Did you know a fraudulent transaction happens every 15 seconds in the UK? Fraudsters are always finding new ways to get access to your cash. Scammers are experts at pretending to be someone you trust – like your bank or the police.

"Learn to spot their tactics, so you’re not tricked into sending them money. Don’t let criminals trick you into moving money illegally. Watch out for anyone asking to borrow your bank account, or offering easy money. If it looks too good to be true, it usually is.

"Fraudsters can use your tech to get information about you. Devices connected to the internet can make you vulnerable – we'll help you learn to protect yourself." You can email Barclays at internetsecurity@barclays.com with the details of any suspicious emails, text messages or QR codes and forward suspicious emails to the National Cyber Security Centre at report@phishing.gov.uk.